Former employees of Wells Fargo tell NPR that a toxic high-pressure sales culture at the bank drove some workers to deceive customers and open unauthorized accounts — even in the bank's own headquarters building in San Francisco.Wells Fargo is embroiled in a scandal for taking advantage of customers by opening as many as 2 million accounts without their consent. The bank fired 5,300 mostly lower-level workers over the wrongdoing.But Wells Fargo says those workers represent a tiny fraction of employees. The bank basically says they were bad apples who have been fired and who are not representative of the broader culture and practices at the company.In a rare look inside the bank, former workers tell NPR that wrongdoing was widespread even in the bank branch in the very building where the CEO and senior management team worked.Wells Fargo's embattled CEO John Stumpf has been spending long hours defending himself in congressional hearings trying to explain the scandal engulfing at his bank
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